App Details

If you are still having issues while using the ZOZOFIT app, please contact us immediately at support@zozofit.com so that we can help you through the process. Please make sure to include details on the issues that you are experiencing, as well as information about the device that you are using the ZOZOFIT app with, including edition of the device and which version of the software you are currently using. 

If you are able to include any screenshots of the issues you are having within the ZOZOFIT app when contacting us, that would also be helpful for our team to review as we work toward making sure you can complete the scanning process.

Currently, users have the ability to connect Apple/Google health to utilize your most updated height and weight from that app. We are still working on being able to connect with these apps further in the future, so we will have more information on those updates when they become available. Be sure to sign up for our newsletter to be the first to know!

The ZOZOFIT app is available on iPhone devices (X or above) and can be used with iOS 15 or later. It may be possible to download the ZOZOFIT app on other Apple devices, but that does not mean that your device will be compatible with the app. Please make sure that you are using the most recent version of the ZOZOFIT app to ensure that you are capturing accurate measurements with your suit.

The ZOZOFIT app is also available on the Google Play Store for Android devices 10 or later. The following is a list of recommended Android-supported devices:

  • Galaxy Note 9
  • Galaxy Note 10+
  • Galaxy S9
  • Galaxy S9+
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S20
  • Galaxy S20 5G
  • Galaxy S20+ 5G
  • Galaxy S21 5G
  • Galaxy S21 Ultra 5G
  • Galaxy S21+ 5G
  • Galaxy S22
  • Galaxy S22 Ultra
  • Galaxy S22 Ultra 5G
  • Galaxy Z Flip3 5G
  • Galaxy Z Flip4 5G
  • Galaxy Z Fold 3 5G
  • Galaxy Z Fold 4
  • Google Pixel 4 XL
  • Google Pixel 5
  • Google Pixel 5a
  • Google Pixel 6 Pro
  • Google Pixel 6a
  • Google Pixel 7 Pro
  • Moto G7
  • Moto G7 Power
  • Motorola Edge 30 Pro

It may be possible to download the ZOZOFIT app on other Android devices, but that does not mean that your device is compatible with the app. Please make sure that you are using the most recent version of the ZOZOFIT app to ensure that you are capturing accurate measurements with your ZOZOSUIT.

You can now export OBJ files from the ZOZOFIT app. Go to the bottom right of the screen on the ZOZOFIT app, tap “share” and you will be able to export your 3D rendering from there.

Unfortunately, you cannot. This newly designed ZOZOSUIT features circular markers that our app utilizes in order to recognize and scan your body properly. Without those markers, our app is unable to complete the scanning process.

Unfortunately, you cannot. Because we have made improvements to our measurement technology, this means that the original ZOZOSUIT that was distributed from 2018-2019 will not be compatible with the current ZOZOFIT app technology.

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